Why is it important for you?

Patch Management – This is the most important feature. Windows and Office updates can cause many small problems that we can’t explain. Why waste time trying different settings in Word and Outlook to fix a problem, then run Office Update which can take up to an hour to complete? On a number of occasions, random problems have been solved simply by running Office Update. ManagePoint will do that automatically.

Monitoring – We want to prevent problems before they become a bigger issue. If we are aware of problems and see a trend, we can take action. We will receive alerts when errors occur in applications, such as failures in backup software or detection of threats in anti-virus software, as well as when system performance is suffering consistently.

Scripts – This is also very important. We have created scripts that monitor important functions in applications such as Symantec definition updates running correctly, and making sure backups are running successfully. We can run hard drive maintenance automatically and be notified if errors occur. Scripting can do minor spyware cleanup, install applications or application updates, make registry changes/small Windows setting changes remotely, and even schedule reboots of machines or servers.

Auditing – Information that is sometimes hard to gather can be viewed at a glance. We are notified of newly installed software on a daily basis and can take action if anything looks suspicious. We can also restrict access to any given software application on any computer, disabling users from running games, instant messaging software, etc.

Backup – With an image backup of the workstation, we can restore from backup after replacing a failed hard drive. Also, we can transfer data offsite for redundancy. In most cases we will recommend a network drive for backup storage.

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Client-Server Technology Group, Inc.



10346 Ellison Circle
Omaha, NE 68134
Telephone 402-492-8200
cstginfo@cstg.com

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