Features and Benefits

Your business success depends on your IT infrastructure. You need CSTG to deliver proactive services that not only keep your network up and running, but running effectively and efficiently. CSTG’s complete ManagePoint package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.

• Quick Response with ManagePoint
• CSTG can monitor what issues are affecting your network, and will respond before they become critical – such as a server running low on memory, low disk space and other critical events.
• Automatic alert dispatch to CSTG guarantees a quick response to problems at your site
• Security Monitoring with ManagePoint
• Alerts CSTG on attempted network access by unauthorized users
• Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
• Graphical Performance Reporting with ManagePoint
• Scheduled executive reporting, automatically generated and sent directly to your e-mail address
• Easy-to-understand graphical reports with “un/acceptable threshold” lines
• Makes capacity management and upgrade planning simple
• Remote Management and Communication with ManagePoint
• CSTG can minimize disruptions to the work environment by remotely resolving issues using a secure access
• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
• Network services monitoring and alerting (POP3, HTTP, FTP, Exchange and others)
• Very low bandwidth requirements – does not slow down your network response time
• Detailed Site Level Inventory with ManagePoint
• Up-to-date hardware, software and patch information - automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft
• Patch Management with ManagePoint
• Detect vulnerabilities by assessing patch management risks automatically and accurately Inventory & Configuration Management
• Deploy the appropriate patches by automating the process through policy to ensure that action is taken before hacking, compliance or infringement issues damage the infrastructure
• Grow Your Business, Cut Costs with ManagePoint
• Visits from CSTG shift from fixing problems to cooperatively managing your network’s growth
• Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most